Our raw material is prepared and cut to size prior to the drying process. Products are then placed on specialised racks and moved into one of the drying rooms. Our Air dryers are then programmed according to the particular product in the drying room. All products are processed and dried differently due to the variance in moisture content in each product.
All products are subjected to a heat treatment of a min of 72 degrees Celsius for 30 hours which is sufficient to destroy all pathogenic organisms (including salmonella).
The drying process is very important and monitored closely by our trained staff and Quality Assurance team, to ensure that the product does not cook, but dehydrates all the moisture out, making the product healthy and safe for pets.